“At Vanway … we make sure every Passenger’s Safety comes first. Period. Then, we add FUN & Entertainment to make each ride a WOW!” -Gail Lahey, Director of Vanway
VANWAY has one of the Newest Fleets in operation throughout the area. That means the latest safety and energy efficient equipment is built into each vehicle right from the factory. Whether it be heavy duty shock absorbers to guarantee a smoother ride or strengthened hand bars to provide easier and safer entering and exiting the vehicle, we put each passenger’s interest first and foremost.
Before they are hired, all our Drivers and Monitors are first interviewed to ensure that their attitude and commitment best fit our WOW! philosophy. They are then screened and carefully CORI checked. Their personal driving record is cleared through the Massachusetts Registry of Motor Vehicles.
Immediately after they are hired, drivers and monitors are trained in Defensive Driving Techniques, Wheelchair Assistance Training, Human Rights Training for Passengers, First-aide/CPR Training and Vanway’s unique and exclusive WOW! Principles Training as part of our outrageously memorable customer service training program. All these trainings are geared toward assuring each passenger that they are getting the highest quality service. Random checks on both Drivers and Monitors are frequently made in order to ensure our Guests are always in good hands.
Safe, Fun and Entertaining rides each and every day. That is the Vanway Commitment you can count on.